|
The Business of Cleaning
When you have a need for cleaning, you want someone who has the experience and the knowledge to complete the Business of Cleaning efficiently and effectively every time.
At Davdot Facility Services
we have put our 20+ years of experience to good use with the development and implementation of our 3 Step Integrated Cleaning Management process to ensure your total satisfaction.
The 3 steps are:
- Our Daily Cleaning Checklist.
- Our Quality Assurance Inspection Report.
- Our Corrective Action Request process.
Our Daily Cleaning Checklist
All staff on every job carry and use a 'Daily Cleaning Checklist' specific to that job.
The checklist is developed by Davdot management to communicate the client's needs and expectations to the on-duty cleaner clearly and without ambiguity.
Through this checklist we provide the link between the client and the on-duty cleaner.
For your interest you can review a complete checklist sample here .
While every checklist is developed individually, examples of common inclusions are:
- Remove rubbish from all areas and replace bin liners as required.
- Vacuum all floors.
- Spot clean all glass.
- Thoroughly clean and sanitise all toilets.
Our Quality Assurance Inspection Report
The Daily Cleaning Checklist is, of course, only as good as it's implementation and we recognise that not every person is perfect for every minute. And it's with this in mind that Davdot management implement the second part of our 3 part process.
The Quality Assurance Inspection Report is used by management to review the quality of the on-duty cleaner's work, rating each individual element of work from one of four fundamental measures:
- Excellent
- Satisfactory
- Requires Attention
- Requires Urgent Attention
You can review a sample Quality Assurance Inspection Report here.
Depending on the quality of the work completed in each area we may, if necessary, issue a Corrective Action Request.
Our Corrective Action Request process
The Corrective Action Request provides the process for review and feedback from Davdot management to the on-duty cleaner.
If there is any area of the cleaning process that is not up to the Davdot standard a Corrective Action Request is provided to the cleaner with clear written instructions for correction and also clear information regarding the implications of failure to correct.
For your interest you can review a complete corrective action request here
Colour Coded Cleaning
Our 3 Step Integrated Cleaning Management process is supported with our use of the Colour Coding Guide for cleaning. This Colour Coding Guide is an integral part of our cleaning processes.
This guide ensures there is no cross contamination as equipment used in one area does NOT transfer germs, bugs, and other unsavoury nasties to a less germ infected area.
The colours and their meanings are:
- YELLOW Infectious areas
- GREEN Kitchen areas
- WHITE Operating theatres
- RED Bathroom areas
- BLUE General cleaning
Try the Davdot Difference
today.
(03) 9879 4074
Phone
NOW for an obligation free discussion or quote
|
Quality Cleaning 
